Facilitation in Small Groups: How to Have More Influence and Action with Less Stress and Conflict – SASM 130
You're about to Learn ...
- How to kick start any conversation, keep it humming, and leave people buzzing.
- How to have influence without the need for power or control.
- The key qualities of great facilitators and which ones you need the most.
- When facilitation is (and isn’t) the right thing to do.
- How to set up the physical, digital, and emotional environment for open, confident, and collaborative communication.
- How to handle and prevent dominant talkers, silent sitters, tangent starters, and people who are just plain insensitive.
- How to lean into listening, silence, and maintaining everyone’s focus.
- How to change group dynamics on the fly and model learning behavior.
- Where the pros go to experiment with new facilitation techniques that break through conversational walls.
Resources and Items Mentioned in This Episode
- University of Kansas Community Tool Box, Chapter 16: Group Facilitation and Problem-Solving
- Hyper Island Workshop Methods and Tools
- Liberating Structures.
- Twitter handle @ShitFacilitator
Direct Audio Download for This Episode
Timestamps and Topics
- [02:24] Facilitation: the skill that's been serving and saving humanity ever since we learned how to speak
- [09:22] Why I have some facilitation street cred
- [13:00] When to facilitate (a.k.a. why facilitate instead of another method?)
- [16:12] Key qualities of a good facilitator
- [21:42] The basics of facilitation (environment, comfort, coming and going, etc.)
- [28:04] Questions, listening, opinions, dissent, troubleshooting, interventions, and other pro skills
- [51:16] Facilitation = Easy!
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